Thank you for visiting and shopping at Amour XXIV. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
We Ship Monday and Wednesday during warm weather months (April Thru September) via priority mail. Gel ice packs are included in ALL orders to prevent melting (for candles only). If you want expedited shipping please contact us via email email@example.com prior to placing your order.
All orders are processed within 3-5 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method will be USPS
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Amour XXIV ships to addresses within the U.S.
We now ship outside the U.S which can have a shipping time between 6-10 business days not including the processing time of 3-5 business days.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Amour XXIV is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Amour XXIV is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.